Price Match Guarantee (PMG)
We offer the cheapest airfares for travelers booking flights on ExploreTrip.com. We search and scan thousands of airlines and service providers to come up with ultra-low-cost airfares. You can rest assured for the best price when you book your air ticket with us. In case, you find a lower price for the same date and time of travel and for the identical itinerary, we'll either cancel your current itinerary and provide you a full refund, or refund you the entire difference in price within 24 hours of booking with ExploreTrip.com.
In order to claim the refund, you need to provide us with the required documentation via mail (at email@example.com) so that we can verify all the elements of date and time of travel, destination name, name of the airline, class of service, fare and other details are the same as the itinerary you booked with us and available for booking online. We need to verify your documents to check whether the information provided meets the requirement of our Price Match Guarantee (PMG) Policy or not. You can contact our 24/7 customer service number (1-805-324-6000) to claim refund. Once your refund request is approved, ExploreTrip.com will refund the amount of difference in the price at the earliest.